Effective Date: June 16, 2024

Trusted Roofing Services (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.trustedroofingservices.co.uk (the “Site”) and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

Personal Data: We may collect the following types of personal data from you:

Contact Information: Name, email address, postal address, phone number.
Financial Information: Payment details, billing address.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
Usage Data: Information about how you use our Site, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

Non-Personal Data: We may collect non-personal data, such as aggregated information about how users interact with our Site.

2. How We Collect Information

We collect information using the following methods:

Direct Interactions: You may provide us with your personal data when you fill in forms, correspond with us by post, phone, email, or otherwise.
Automated Technologies: As you interact with our Site, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this data using cookies, server logs, and other similar technologies.
Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, such as analytics providers or advertising networks.

3. How We Use Your Information

We use your information for the following purposes:

To Provide and Improve Our Services: Processing your orders, managing your account, and providing the products and services you request.
To Communicate with You: Responding to your inquiries, sending you service-related communications, and providing customer support.
For Marketing Purposes: Sending you information about our products, services, and promotions that we believe may interest you.
To Improve Our Site: Administering and protecting our business and Site, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
To Comply with Legal Obligations: Ensuring compliance with applicable laws and regulations.

4. Sharing Your Information

We may share your personal data with:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.
Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

You have the following rights regarding your personal data:

Access: You can request access to your personal data and receive a copy of the information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal data.
Deletion: You can request that we delete your personal data under certain circumstances.
Restriction: You can request that we restrict the processing of your personal data under certain conditions.
Data Portability: You can request the transfer of your personal data to another party.
Objection: You can object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

To exercise any of these rights, please contact us at:

Trusted Roofing Services
7 Park Row
Leeds
West Yorkshire
LS1 5HD

Email: [email protected]
Website: https://www.trustedroofingservices.co.uk

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the effective date above. Please check back frequently to see any updates or changes to our Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: